Terms &
Conditions.

A booking is confirmed when you receive confirmation through our online booking system. Appointment availability may vary by service, location, travel time and weather conditions.

You are responsible for providing accurate contact, vehicle and service location details when booking.

Current service inclusions, estimated durations and prices are shown during booking. Prices may vary where a vehicle is larger, requires additional work or has a condition that was not disclosed when the booking was made.

Any additional service or price change will be discussed with you before the extra work begins.

You must provide a lawful, safe and reasonably accessible place for the service. You must have permission for detailing to occur at the nominated home, workplace or other location.

Please provide access to the vehicle at the agreed time and keep children and pets clear of the work area. If the location is unsafe or unsuitable, the service may need to be moved, rescheduled or cancelled.

Please tell us about known damage, loose parts, modifications, delicate finishes, electrical issues, leaks or other matters that may affect the service. Existing damage or hidden defects may become more visible after cleaning.

Reasonable care will be taken with your vehicle. We are not responsible for pre existing damage, ordinary wear or defects that were not caused by our service.

Please remove valuables, child seats and loose personal belongings before the appointment. We are not responsible for items left in the vehicle unless loss or damage is caused by our failure to use reasonable care.

Any deposit, cancellation or rescheduling condition will be shown before you confirm your booking. Please give as much notice as reasonably possible if you need to change an appointment.

If we cannot safely complete the service because of weather, equipment failure or another unforeseen circumstance, we will contact you to arrange a new time. If a suitable replacement cannot be arranged, any amount paid for an unperformed service will be refunded.

Payment is due in the manner and at the time shown during booking. Card payments and booking information may be processed securely through Square and are also subject to Square's applicable terms and privacy practices.

Results depend on the age, material and condition of the vehicle. Some staining, odours, scratches, corrosion or permanent damage may not be fully removable through detailing.

If you have a concern, contact us as soon as reasonably possible so we can inspect the issue and, where appropriate, have a reasonable opportunity to correct it.

We may take photographs before or after a service to record vehicle condition and completed work. Photographs that identify you, your number plate or your private location will not be used for marketing without permission.

Our services come with consumer guarantees under the Australian Consumer Law. Nothing in these terms excludes, restricts or changes any right or remedy that cannot lawfully be excluded.

Personal information is collected and used to manage bookings, payments, appointments and service communication. We take reasonable steps to keep this information secure and only share it where required to provide the service, process a payment or comply with the law.

These terms may be updated from time to time. The terms presented when your booking is made apply to that booking.

These terms are governed by the laws of New South Wales, Australia.

For booking questions or service concerns, contact Mick's using the details provided in your booking confirmation.